A consultant with the ability to develop a deep understanding of user needs. Bridging the gap between users’ needs versus business strategy requirements. A background in product design means I am naturally a creative thinker with several years’ experience using design methodologies in iterative prototyping.
Unlocking users needs through in depth research on users behaviours where the customer journey can have a greater impact on the business and commercial strategy of an organisation. Producing high fidelity, visually compelling wireframe prototypes which can be tested with users confirming hypothesis made in research stages.
Experienced in leading user research and user experience teams in agile environments, planning what UR/UX activities need to be completed over the lifetime of a project. Has worked in complex situations and adapt at managing stakeholders.